Data & Privacy Pakistan (en-PK) Last Updated: January 2026

Privacy Policy
How Tik Viral Handles Your Data

Your privacy matters to us. This page explains exactly what personal information Tik Viral collects, how we use it, who we share it with, and what control you have over your own data as a registered player on the platform.

Data Currency
PKR
Minimum Age
18+
Document Version
v2.4
Data Encryption
TLS

Quick Summary: Tik Viral collects only the data needed to operate your account, process payments in PKR, and keep the platform secure. We do not sell your personal information to third parties. You have the right to access, correct, or request deletion of your data at any time.

1. Who This Policy Applies To

This Privacy Policy applies to all individuals who visit, register on, or actively use the Tik Viral platform — including the website, the mobile app available for Android and iOS, and any related services. By creating an account or using the platform, you acknowledge that you have read and understood how your personal information is handled as described in this document.

If you are accessing Tik Viral on behalf of someone else — for example, helping a family member navigate the site — please note that the data practices described here still apply to the account holder's information. Tik Viral is intended solely for adults aged 18 and above. If you believe a minor has registered on the platform, please contact our support team immediately.

2. What Information We Collect

Tik Viral collects personal information in two broad ways: information you provide directly, and information gathered automatically when you use the platform.

Information you provide directly includes:

  • Full name and date of birth (required at registration for age verification).
  • Contact details — email address and phone number.
  • CNIC or identity document details when account verification is requested.
  • Payment information — JazzCash account numbers, Easypaisa wallet details, bank account or card details used for deposits and withdrawals in PKR.
  • Communications with our support team, including any complaints or queries submitted through the platform.
  • Preferences you set within your account — deposit limits, notification settings, responsible gaming tool configurations.

Information collected automatically when you use the platform:

  • Device type, operating system, and browser or app version.
  • IP address and approximate geographic location.
  • Session data — pages visited, time spent, bet history, and game activity.
  • Login timestamps and frequency of platform access.
  • Cookies and similar tracking technologies (see Section 7 for cookie details).

Payment Data: Tik Viral does not store full card numbers or complete bank credentials on our servers. Payment transactions are processed through secure third-party payment processors. We retain only the reference data necessary to process withdrawals back to your verified payment method.

3. How We Use Your Information

Every piece of data we collect has a purpose. We do not collect information speculatively or for reasons unrelated to operating the Tik Viral platform. Here is how your data is actually used:

Purpose Data Used
Account creation and identity verification Name, DOB, CNIC, contact details
Processing PKR deposits and withdrawals Payment method details, transaction history
Delivering VIP rewards and cashback Betting activity, account tier, transaction volume
Fraud prevention and platform security IP address, device data, login patterns
Customer support and dispute resolution Account history, support communications
Personalising platform experience Betting preferences, game history, session data
Sending service notifications and offers Email address, phone number, account preferences
Responsible gaming tool management Deposit limits, session data, self-exclusion status

We do not use your data to make automated decisions that have a significant legal or financial impact on you without human review. Bet settlement and account reviews may involve automated processes, but material decisions such as account suspension are reviewed by our team.

4. Who We Share Your Data With

Tik Viral does not sell your personal information to third parties. We share your data only where it is necessary to operate the platform, and only with parties who are contractually required to handle it securely.

Categories of third parties we work with include:

  • Payment processors — JazzCash, Easypaisa, Raast, and bank/card processing providers need transaction data to process your PKR deposits and withdrawals securely.
  • Identity verification services — where required , we use third-party KYC providers to verify identity documents such as your CNIC.
  • Cloud infrastructure and hosting providers — our platform is hosted on secure servers; these providers store data on our behalf under strict data processing agreements.
  • Analytics and platform performance tools — anonymised or aggregated usage data helps us improve platform performance; individual identities are not passed to these tools.
  • Fraud prevention and security services — IP data, device fingerprints, and login patterns may be shared with security partners to detect and prevent fraud or abuse.

In all cases, third parties are permitted to use your data only for the specific purpose we have engaged them for — nothing more. Any partner who handles personal data on behalf of Tik Viral is bound by contractual obligations to maintain data security and confidentiality.

We may also disclose your information where we are legally required to do so, or where disclosure is necessary to protect the safety or rights of Tik Viral, its users, or the public.

5. Data Retention

Tik Viral retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary depending on the type of data and the reason it was collected:

  • Account and identity data — retained for the lifetime of your account and for a minimum of five years following account closure, to comply with anti-money laundering obligations and to support any future dispute resolution.
  • Transaction records — all PKR deposit and withdrawal records are retained for a minimum of five years.
  • Betting and game history — retained for three years from the date of each activity.
  • Support communications — retained for two years from the date of the last interaction.
  • Marketing preferences — retained until you withdraw consent or close your account.

When data is no longer required and the retention period has expired, it is securely deleted or anonymised so it can no longer be linked to you personally.

6. Your Privacy Rights

As a Tik Viral account holder, you have meaningful control over your own personal data. The following rights are available to you:

Right to Access Right to Correct Right to Delete Right to Data Portability Right to Restrict Processing Right to Object

Right to Access: You can request a copy of all personal data Tik Viral holds about you. We will provide this within a reasonable timeframe following identity verification.

Right to Correct: If any information we hold about you is inaccurate or out of date, you can request a correction. Basic account details such as your email address can be updated directly within your account settings.

Right to Delete: You can request deletion of your personal data. Where legally permitted — and where data retention obligations under anti-money laundering rules do not apply — we will delete your data. Closing your account is the standard first step for deletion requests.

Right to Data Portability: You may request that we provide your data in a structured, commonly used format so you can transfer it elsewhere.

Right to Restrict or Object: You can ask us to stop processing your data for marketing purposes at any time. Opt-out options are available within your account notification settings.

To exercise any of these rights, contact our support team from your registered account. We may need to verify your identity before processing your request.

7. Cookies and Tracking Technologies

Tik Viral uses cookies and similar technologies to make the platform work correctly, remember your preferences, and analyse how users interact with the site and app. Here is a breakdown of the types of cookies we use:

  • Essential cookies: Required for the platform to function — login sessions, security tokens, and basket/bet slip functionality. These cannot be disabled without breaking core platform features.
  • Preference cookies: Remember your account settings, language preferences, and notification choices so you don't have to reset them every visit.
  • Analytics cookies: Help us understand which features are popular, how players navigate the platform, and where we can improve. Data collected is aggregated and does not identify you personally.
  • Security cookies: Detect suspicious login behaviour, protect against CSRF attacks, and help identify bots or automated abuse.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to place bets, make deposits, or use any core platform feature. However, some personalisation features may not work as expected if analytics or preference cookies are turned off.

8. Data Security

Tik Viral takes data security seriously. We use industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These measures include:

  • TLS (Transport Layer Security) encryption for all data transmitted between your device and our servers.
  • Encryption of sensitive data fields at rest in our databases.
  • Access controls that limit which team members can view personal account data, based on job function.
  • Regular security reviews and vulnerability assessments of platform systems.
  • Secure deletion procedures for data that has reached the end of its retention period.

Whilst we take every reasonable precaution, no system is completely immune to all security risks. If you suspect your account has been compromised, change your password immediately and contact our support team without delay.

Your responsibility: You play an important role in keeping your account secure. Use a strong, unique password for Tik Viral and never share it with anyone — including people claiming to be from our team. We will never ask you for your password.

9. Marketing Communications

If you opt in during registration or later through your account settings, Tik Viral may send you promotional communications — such as bonus offers, Cricket and PSL betting promotions, new game announcements in the Game Lobby, and VIP programme updates — via email or SMS.

You can withdraw consent for marketing communications at any time by:

  • Updating your notification preferences within your account settings.
  • Contacting our support team and requesting removal from marketing lists.

Opting out of marketing will not affect service communications — we will still send you essential notifications about your account, transactions, and security alerts.

10. Children's Privacy

Tik Viral is strictly an adults-only platform. We do not knowingly collect personal information from individuals under the age of 18. Age verification is conducted during registration, and accounts found to belong to minors will be immediately closed and any deposits returned.

If you are a parent or guardian and believe your child has created an account on Tik Viral, please contact our support team immediately so we can investigate and take appropriate action.

11. Changes to This Privacy Policy

Tik Viral may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable legal requirements. When material changes are made, we will update the date shown at the top of this page and, where the change significantly affects your rights, notify registered users through their account contact details.

We encourage you to review this policy periodically. Continued use of the platform after an update is posted constitutes acceptance of the revised Privacy Policy.

12. Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your information has been handled, please contact our support team through your registered Tik Viral account. We aim to respond to all privacy-related queries within five business days.

For general help, visit our FAQ page or review our Terms and Conditions for a full picture of your rights and responsibilities on the platform.

Six Ways Tik Viral Protects Your Privacy

From the moment you register to every PKR transaction you make, here's what we do to keep your information safe and under your control.

TLS Encryption on Every Transaction

Every piece of data travelling between your device and Tik Viral — your login, your JazzCash deposit, your bet — is encrypted with TLS. No one intercepts what's yours.

We Never Sell Your Data

Your personal information is used to run your account and process your PKR transactions — nothing else. We do not sell, rent, or trade your data to advertisers or data brokers.

Minimal Data Collection

We only ask for what we actually need. Registration requires your name, age, and contact details — we don't harvest unnecessary personal data just because we can.

You Control Your Preferences

Manage marketing opt-ins, notification types, deposit limits, and self-exclusion settings directly from your account. Your preferences are yours to set and change whenever you like.

Clear Data Retention Rules

We don't hold data indefinitely. Transaction records are kept for five years as required; other data is deleted or anonymised as soon as it's no longer needed for its original purpose.

Verified Third-Party Partners Only

Every partner — from payment processors like Easypaisa to identity verification services — is vetted and contractually bound to the same data security standards we hold ourselves to.

Your Privacy is Protected — Start Playing Today

Register your free Tik Viral account and enjoy Cricket, PSL, Bingo, and live games knowing your personal data is handled with full transparency and care.

Adults (18+) only. Please play responsibly. Responsible Gaming  |  Terms and Conditions